Fash

Consumer Fashion Discovery & Styling App

Design of a fashion-focused mobile experience that helps users make confident outfit decisions through guided discovery and stylist support.

Client

Roudan Al Roudan

Roudan Al Roudan

Responsibilities

User Research

User Research

PLATFORM

Mobile

Mobile

Timeline

Feb 2024 - Nov 2024

Feb 2024 - Nov 2024

TEAM

Product Manager, Developers, QA

Product Manager, Developers, QA

TL;DR

Problem :

Users struggled with decision fatigue and lacked confidence while choosing outfits online.

User :

Style-conscious, time-limited consumers looking for curated fashion guidance.

Key Challenge :

Reducing choice overload while maintaining a premium, effortless shopping experience.

My Role :

UX research, interaction design, wireframing, and end-to-end mobile UI design.

Outcome :

• Outcome: Clearer decision-making flows, faster outfit selection, and higher user confidence.

Context & Constraints

Fash is a mobile fashion platform designed to help users discover products, connect with stylists, and make confident outfit decisions without spending excessive time browsing.

• Users often shop in short sessions during breaks or between meetings

• High expectations for visual quality and premium feel

• Decision fatigue caused by large product catalogs

• Need to balance discovery with fast, guided actions

• Limited tolerance for complex onboarding or learning curves

User Research & Baseline Insights

Initial research focused on understanding how users currently discover fashion, make purchase decisions, and seek styling advice. Interviews and synthesis exercises revealed recurring friction around overload, trust, and confidence.

The Core Problem

Users felt overwhelmed by too many product options and lacked confidence in their final choices. Existing fashion apps focused on browsing rather than guiding users toward clear, personalized decisions.

My Role & Responsibilities

I worked as the Product Designer, responsible for translating research insights into a guided fashion experience that reduced decision fatigue and increased user confidence.

• Conducted user interviews and synthesized insights into personas

• Defined key user journeys for discovery, styling, and booking

• Designed mobile-first interaction patterns and UI components

• Created wireframes and high-fidelity screens for core flows

• Iterated designs based on usability and clarity

Information Architecture & User Flows

The information architecture focused on guiding users quickly toward relevant products or stylists while keeping navigation lightweight and intuitive.

Wireframes & Layout Exploration

Wireframes were used to explore layout hierarchy, content prioritization, and interaction patterns that minimized cognitive load while keeping the experience visually engaging.

Key Design Decisions & Trade-offs

  • Introduced stylist-led guidance to reduce choice overload

  • Prioritized visual clarity over dense product information

  • Used progressive disclosure instead of showing all options at once

  • Integrated chat and video sessions to build trust and confidence

  • Accepted fewer filters in favor of curated recommendations

Final UI

The final UI emphasizes visual confidence, guided decisions, and seamless transitions between browsing, styling, and booking.

Impact & Results

• Faster decision-making through guided discovery and stylist support

• Reduced browsing time by focusing users on relevant choices

• Improved user confidence through real-time styling interactions

• Clearer mental model of the shopping and booking flow

What I Learned

• In consumer fashion, confidence matters more than quantity

• Guidance and trust can be stronger value drivers than features

• Reducing choices can significantly improve user satisfaction

• Visual clarity plays a critical role in perceived product quality